Knowledge Base

Find answers, step-by-step guides, and tutorials to help you get the most out of Transcribe Health.

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Account & Settings2 min

Enable Multi-Factor Authentication

Add an extra layer of security to your account by enabling MFA with an authenticator app.

Account & Settings2 min

Manage Organization Settings

Configure your organization's details, consent requirements, data retention, and more.

Account & Settings2 min

Manage Team Members and Roles

Invite members, assign roles, manage permissions, and organize teams in your organization.

Account & Settings2 min

Compliance Overview

View your organization's HIPAA compliance status, signed documents, and security features.

Account & Settings2 min

View Audit Logs

Monitor all activity in your organization with detailed audit logs for security and compliance.

Account & Settings2 min

Configure Single Sign-On (SSO)

Set up SAML-based SSO to let your team sign in with your organization's identity provider.

Account & Settings2 min

Configure Data Retention Policies

Set up automatic data deletion to comply with your organization's data retention requirements.

Billing2 min

Manage Your Subscription

View your plan, update billing details, and manage your Transcribe Health subscription.

Features2 min

Start a Transcription Session

Learn how to create and run a real-time AI transcription session for clinical encounters.

Features3 min

Manage Document Templates

Create, edit, and organize document templates for generating clinical documents from transcriptions.

Features2 min

Use Real-time Translation

Translate your live transcription into another language during a streaming session.

Features2 min

Manage Patients

Add, search, and manage patient records in your organization.

Features2 min

Pre-visit Patient Summary

Review an AI-generated summary of a patient's recent visits before your next appointment.

Features2 min

Manage Teams

Create teams, assign members, and organize your organization into functional groups.

Features3 min

Manage Tasks

Create, assign, and track tasks using list and Kanban board views.

Features3 min

Fill PDF Forms with AI

Upload PDF forms and let AI automatically fill them using data from your transcription sessions.

Features6 min

ICD-10 Billing Code Suggestions

Get AI-suggested ICD-10 billing codes on your clinical documents. Review, accept, edit, or reject codes before adding them to your notes.

Features3 min

Patient Consent Recording

How to enable, configure, and record patient consent before transcription sessions.

Features4 min

Learn My Format

Have AI analyze your editing patterns and automatically create a personalized document template that matches your preferred style.

Getting Started2 min

Create Your Account

Sign up for Transcribe Health and set up your account in under two minutes.

Getting Started2 min

Set Up Your Organization

Create and configure your organization to start using Transcribe Health with your team.

Getting Started2 min

Invite Team Members

Add colleagues to your organization and manage their roles and permissions.

Integrations5 min

Connect to OSCAR EMR

Set up the OSCAR EMR integration to push clinical notes directly to patient charts and pull patient context into your transcription sessions.

Troubleshooting2 min

Fix Microphone Permissions

How to grant microphone access to Transcribe Health in your browser so you can start recording sessions.

Troubleshooting3 min

Recording Not Working

Troubleshoot issues when session recording fails to start, stops unexpectedly, or doesn't capture audio.

Troubleshooting3 min

OSCAR Connection Errors

Troubleshoot OSCAR EMR connection issues including authentication failures, connection timeouts, and sync errors.

Troubleshooting3 min

Chrome Extension Issues

Troubleshoot installation, permissions, and usage issues with the Transcribe Health Chrome extension.

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