Who is responsible
Transcribe Health Corporation is responsible for the website analytics described in this notice. The person responsible for the protection of personal information is our Privacy Officer, Transcribe Health Corporation, reachable at privacy@transcribe.health.
What we collect
On the public pages of our website, such as the home, pricing, blog and help pages, we count visits with Umami, open-source analytics software that we host ourselves. It is served from our own website address, and no third party receives what it collects. It sets no cookies and stores nothing in your browser.
For each page view it receives:
- the page address, without its query string or fragment
- the page title
- the address of the website that referred you, also without its query string
- your browser's language, your screen size, and your browser and operating system
- your IP address
Your IP address is used only while the visit is recorded, to work out your approximate location (country, region and city) and a visit identifier made with a one-way hash, and it is not stored.
Website analytics do not run in the Services you sign in to, on patient pages, or on pages opened from a personal link, such as an unsubscribe link.
Why we use it
We look at the results only in aggregate, to see which pages are read and how people find our website, so we can improve it. We do not use them to identify you, to follow you across other websites or for advertising, and we do not link them to an account.
Legal basis
We rely on our legitimate interest in knowing which parts of our marketing work (GDPR Art. 6(1)(f)), the same basis our Privacy Policy gives for recording how people find us. We collect only what this purpose needs and keep it for a limited time (GDPR Art. 5(1)(c) and 5(1)(e), PIPEDA Principle 4.5, Quebec Law 25).
How long we keep it
Page views are deleted 13 months after the visit.
Your choices
If your browser sends a Do Not Track or Global Privacy Control signal, nothing is collected. You can turn either one on in your browser settings.
Because we do not store your IP address or link page views to an account, we generally cannot connect a page view to you. For any question or request about your personal information, write to privacy@transcribe.health.
Our Privacy Policy
This notice supplements our Privacy Policy. It will be incorporated into the Privacy Policy (sections 4.5, 7.4, 10.1 and 14), effective January 7, 2027.