Editorial policy

Who writes our content

Articles on this site are written by the Transcribe Health team, the people who build and run the platform. Each article carries the Transcribe Health team byline, which links to this policy.

Articles go through research, drafting, and review before publication. Outside subject-matter reviewers (clinical, legal, compliance) are credited alongside the author when they substantively review a piece.

What we claim expertise on, and what we don't

We cover four broad areas where we have direct, operating experience:

1. Product and engineering, how AI medical scribes work, real-time speech recognition pipelines, clinical natural language processing accuracy, ambient audio capture, model fine-tuning, and EHR integration architectures. We build the technology we describe, which gives us first-hand expertise.
2. Compliance posture (technical and operational), how we implement HIPAA, PIPEDA, Quebec Law 25, provincial PHIPA/PIPA, GDPR, and SOC 2 controls in our platform. We describe what we do; we do not give legal advice.
3. Buyer guidance, comparison content, evaluation criteria, pricing models, and the operator-level realities of choosing an ambient scribe vendor.
4. Clinical workflow and documentation patterns, what changes in a provider's day when they adopt an AI scribe. Our perspective here is observational and informed by customer conversations, not clinical practice.

We deliberately do not claim expertise on:

• Clinical or medical advice. We do not give diagnostic, treatment, or medical-judgment guidance. Articles that touch on clinical scenarios are written to describe documentation patterns, not to recommend medical action.
• Legal advice. Articles describing patient consent law, BAA requirements, jurisdictional privacy rules, or healthcare-billing compliance are written to summarize publicly available frameworks. They are not legal advice. We point readers toward licensed healthcare attorneys for binding interpretations.
• Investment, financial, or business-formation advice.

How we research

We work primarily from primary sources: government regulations, published academic and industry research, vendor documentation directly from the vendor (for comparison content), and our own platform data. When we cite a statistic or claim, we link to the original source where possible. When we summarize a competitor's product, we link to the vendor's own website and tag the content with the date we last verified it.

For comparison content, we explicitly mark facts we could not verify as "not publicly disclosed" rather than estimating. We do not publish speculative pricing or features we cannot point at a vendor source for.

How we attribute

Every article shows the Transcribe Health team byline, the date it was published and, when relevant, the date it was last updated. The byline links to this policy, which explains how we research, write, review and correct our articles.

How we correct

If we get something wrong, we want to know. Email hello@transcribe.health with the URL of the article and what's incorrect, and we will either correct it or explain why we left it as published. Substantive corrections are noted at the bottom of the affected article with a date and a brief description of the change.

For factual corrections on competitor comparison pages, please include a link to the primary source (the competitor's own documentation, or the official news/PR source) so we can verify and update.

Conflict of interest disclosure

Transcribe Health is a commercial company that sells an AI platform for clinics. Our content is not neutral with respect to that product. We try to be honest about who our software is and isn't a good fit for, including, on comparison pages, calling out situations where a competitor is the better choice. But our perspective is by definition self-interested, and readers should weigh that.

AI and content generation

We use AI tools (including our own technology) to support research, drafting, and editing. A member of the Transcribe Health team reviews and approves every article before publication. We do not publish AI-generated content without human review.

Updates to this policy

This page is updated when our editorial process changes materially. We do not announce non-material edits.